Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; LaSalle (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in La Salle, IL seeks a fire dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves documenting incidents, confirming locations, and communicating with responding crews using approved radios and procedures.

Applicants should have a high school diploma or GED, with fire dispatch or EMS training preferred. The job may require shift work including overnights, weekends, and holidays depending on staffing needs.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Record keeping

Multitasking

Education

High school diploma or GED

Job description

911 Emergency Communications in La Salle, IL seeks a fire dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves documenting incidents, confirming locations, and communicating with responding crews using approved radios and procedures.

Applicants should have a high school diploma or GED, with fire dispatch or EMS training preferred. The job may require shift work including overnights, weekends, and holidays depending on staffing needs.