Fire Dispatch Specialist – Critical Emergency Communications

Emergency Telecommunicator Services; Dixfield (ME); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Dixfield, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions, receiving incident details, alerting resources, and maintaining communication with responding crews.

The role requires organized information handling, data entry, maps, and radio communication, with shifts that may include overnight assignments, weekends, holidays, overtime, and extra coverage during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Dixfield, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions, receiving incident details, alerting resources, and maintaining communication with responding crews.

The role requires organized information handling, data entry, maps, and radio communication, with shifts that may include overnight assignments, weekends, holidays, overtime, and extra coverage during major incidents.