Fire Dispatch Specialist: Crisis Communications Pro

Emergency Telecommunicator Services; Ashland (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Employee support services

Professional development

Job summary

Emergency Telecommunicator Services is seeking experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazards in Hanover, VA. You will receive incident details, verify locations, alert stations, and maintain radio communications with responding crews.

The role requires sharp data handling, attention to detail, and the ability to work in a fast-paced environment, including night shifts, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification may be required for some assignments.
• Strong data entry, maps, and radio communication skills.
• Experience with computer systems and incident documentation is preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry accuracy

Computer literacy

Maps reading

Radio communication

Education

High school diploma or equivalent

Fire dispatch certification

EMD training

Job description

Emergency Telecommunicator Services is seeking experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazards in Hanover, VA. You will receive incident details, verify locations, alert stations, and maintain radio communications with responding crews.

The role requires sharp data handling, attention to detail, and the ability to work in a fast-paced environment, including night shifts, weekends, and holidays as needed.