Fire Dispatch Specialist: 24/7 Critical Response

Emergency Telecommunicator Services; Shenandoah (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified fire dispatchers to coordinate responses in Shenandoah, VA. Dispatchers receive incident reports, verify locations, alert units, and maintain clear radio communications with responding crews.

Applicants must handle information precisely, follow established plans, and work under variable shifts including nights and holidays. Prior fire communications training or EMT dispatch knowledge is advantageous.

Qualifications

• High school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio Communication

Attention to Detail

Crisis Management

Education

High School Diploma

Tools

Computer Systems

Maps and GIS basics

Job description

Emergency Telecommunicator Services seeks qualified fire dispatchers to coordinate responses in Shenandoah, VA. Dispatchers receive incident reports, verify locations, alert units, and maintain clear radio communications with responding crews.

Applicants must handle information precisely, follow established plans, and work under variable shifts including nights and holidays. Prior fire communications training or EMT dispatch knowledge is advantageous.