Fire Dispatch Specialist — Critical Incident Communicator

Emergency Telecommunicator Services; Caret (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Caret, VA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions from a centralized communications center.

You will receive incident information, verify locations, alert stations, and maintain contact with responding crews following established plans. Work may include overnight shifts, weekends, holidays, overtime, and special coverage during major incidents.

Qualifications

• High school diploma or equivalent required; some agencies require dispatch training.
• Fire dispatch certification or EMS dispatch training may be required.
• Comfortable with computers, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear radio communication

Organized information management

Education

High school diploma or equivalent

Fire dispatch certification or EMS dispatch training

Tools

Computer systems

Maps and mapping software

Radio communication equipment

Job description

Emergency Telecommunicator Services in Caret, VA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions from a centralized communications center.

You will receive incident information, verify locations, alert stations, and maintain contact with responding crews following established plans. Work may include overnight shifts, weekends, holidays, overtime, and special coverage during major incidents.