Fire Dispatch & Communications Specialist (24/7 Shifts)

911 Emergency Communications; Salem (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime available

Shift premiums

Job summary

911 Emergency Communications in Salem, VA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews from a centralized dispatch workstation.

The role requires organized information handling and clear radio communication. Applicants should be comfortable with computer systems and maps, with some positions requiring fire dispatch or emergency medical

Qualifications

• High school diploma or recognized equivalency credential required.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Clear communication

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Computer systems

Radio communication

Maps

Job description

911 Emergency Communications in Salem, VA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews from a centralized dispatch workstation.

The role requires organized information handling and clear radio communication. Applicants should be comfortable with computer systems and maps, with some positions requiring fire dispatch or emergency medical