Fire Dispatcher: Emergency Communications Pro

911 Emergency Communications; Catawba (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Paid time off and leaves

Professional development opportunities

Job summary

911 Emergency Communications in Virginia seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazards, alert resources, and maintain clear communications with crews. A strong focus on precise data entry and radio protocols is essential.

Positions may require overnight, weekend, and holiday shifts with overtime during major incidents. Applicants should have a high school diploma or GED and be comfortable with computers and maps; dispatch or EMS training is a plus.

Qualifications

• High school diploma or GED required; dispatch training may be provided.
• Ability to operate computer systems and maps accurately.
• Experience with radio communications is advantageous.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Data entry accuracy

Computer systems familiarity

Education

High school diploma or GED

Job description

911 Emergency Communications in Virginia seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazards, alert resources, and maintain clear communications with crews. A strong focus on precise data entry and radio protocols is essential.

Positions may require overnight, weekend, and holiday shifts with overtime during major incidents. Applicants should have a high school diploma or GED and be comfortable with computers and maps; dispatch or EMS training is a plus.