Fire Dispatch Specialist — 24/7 Incident Response

911 Emergency Communications; Village of Hamilton (NY); Presencial; USD 42.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Resumo da vaga

911 Emergency Communications is seeking a dispatcher to receive and document reports of fires, rescues, and hazards in Hamilton, NY. The role requires accurate data entry, strong radio communication, and the ability to verify incident locations and risks.

The dispatcher will alert stations, monitor unit status, and coordinate with mutual aid as needed, with shifts that may include overnight hours, weekends, and holidays. A high school diploma or GED is commonly required.

Qualificações

• Ability to use computer systems and data entry accurately.
• Familiarity with dispatch software and mapping tools.
• Strong communication over radio and phone.
• Ability to interpret incident locations and maps.

Responsabilidades

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch equipment using approved response assignments.
• Monitor radio channels, unit status, and incident progression.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Conhecimentos

Computer literacy

Data entry accuracy

Radio communication

Maps interpretation

Formação

High school diploma or GED

Descrição da vaga

911 Emergency Communications is seeking a dispatcher to receive and document reports of fires, rescues, and hazards in Hamilton, NY. The role requires accurate data entry, strong radio communication, and the ability to verify incident locations and risks.

The dispatcher will alert stations, monitor unit status, and coordinate with mutual aid as needed, with shifts that may include overnight hours, weekends, and holidays. A high school diploma or GED is commonly required.