Fire Dispatch Specialist - 24/7 Emergency Ops

911 Emergency Communications; Town of Montezuma (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

911 Emergency Communications in Montezuma, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain communication with responding crews according to established plans.

The role requires accurate data handling, clear radio communication, and the ability to keep incident details current as assignments and conditions evolve. Shift patterns may include overnight hours and on-call coverage.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication may be needed.
• Fire dispatch certification or related coursework may be required for certain roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access info and assess reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay occupant and hazard information and changing conditions.
• Process resource requests through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Data entry

Radio communication

Maps

Attention to detail

Education

High School Diploma or GED

Job description

911 Emergency Communications in Montezuma, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain communication with responding crews according to established plans.

The role requires accurate data handling, clear radio communication, and the ability to keep incident details current as assignments and conditions evolve. Shift patterns may include overnight hours and on-call coverage.