Fire Dispatch Specialist - 24/7 Incident Coordination

County Emergency Communications; Montreat (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications in Montreat, NC dispatches fire responses and coordinates incident information for responding crews. The role involves handling incident details accurately, maintaining communications, and following approved response plans under supervision.

Fire dispatchers must be able to work with computer systems, maps, and radio equipment while staying current on certifications and training as required for specific assignments.

Qualifications

• High school diploma or equivalent required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Tools

Computer systems

Maps

Data entry

Radio communications

Job description

County Emergency Communications in Montreat, NC dispatches fire responses and coordinates incident information for responding crews. The role involves handling incident details accurately, maintaining communications, and following approved response plans under supervision.

Fire dispatchers must be able to work with computer systems, maps, and radio equipment while staying current on certifications and training as required for specific assignments.