Fire Dispatch Operator – 24/7 Emergency Communications

Emergency Telecommunicator Services; Warrenville (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Warrenville, IL seeks dedicated Fire Dispatchers to coordinate fire service responses with precise documentation and radio communication. The role supports incident management, resource alerting, and continuous updates to responders.

Applicants should have a high school diploma or GED, be comfortable with computer systems and maps, and may require fire dispatch or EMS training. Shifts can include overnight hours and standby duties during major incidents.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Calm under pressure

Clear communication

Attention to detail

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Warrenville, IL seeks dedicated Fire Dispatchers to coordinate fire service responses with precise documentation and radio communication. The role supports incident management, resource alerting, and continuous updates to responders.

Applicants should have a high school diploma or GED, be comfortable with computer systems and maps, and may require fire dispatch or EMS training. Shifts can include overnight hours and standby duties during major incidents.