Fire Dispatch Specialist — 24/7 Emergency Ops

911 Emergency Communications; Mohawk (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Mohawk, MI seeks experienced Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

The role requires organized information handling and adherence to established response plans, with potential for overnight shifts, weekends, holidays, overtime, and additional coverage during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Data entry accuracy

Ability to work under pressure

Education

High school diploma or equivalent

Tools

Dispatch software

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications in Mohawk, MI seeks experienced Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident information, alert appropriate resources, and maintain clear radio communication with responding crews.

The role requires organized information handling and adherence to established response plans, with potential for overnight shifts, weekends, holidays, overtime, and additional coverage during major incidents.