Fire Communications Dispatcher - 24/7 Emergency Ops

911 Emergency Communications; North Greece (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Overtime compensation

Shift premiums

Professional development

Job summary

911 Emergency Communications in North Greece, NY seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews, following established response plans and directions from authorized personnel.

Role requires organized information handling, clear radio communication, and the ability to keep incident details current.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in North Greece, NY seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews, following established response plans and directions from authorized personnel.

Role requires organized information handling, clear radio communication, and the ability to keep incident details current.