Fire Dispatch & Communications Specialist – 24/7 Emergency Response

Emergency Telecommunicator Services; Town of Westfield (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Westfield, NY is seeking experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling, precise data entry, and calm, clear radio communication. Dispatchers must follow established response plans and directions from authorized personnel, including

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS training may be required for certain assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Maps and radio communication

Education

High school diploma or recognized equivalency credential

Job description

Emergency Telecommunicator Services in Westfield, NY is seeking experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling, precise data entry, and calm, clear radio communication. Dispatchers must follow established response plans and directions from authorized personnel, including