Fire Dispatch Operator: Critical Incident Coordination

Emergency Telecommunicator Services; Walnut Creek (CA); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Pleasant Hill is seeking capable fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert units, and maintain radio communication with responding crews while following established response plans.

Applicants should have a high school diploma and be comfortable with computer systems, data entry, maps, and radio communication.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.

Skills

Radio communications

Data entry

Attention to detail

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Pleasant Hill is seeking capable fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert units, and maintain radio communication with responding crews while following established response plans.

Applicants should have a high school diploma and be comfortable with computer systems, data entry, maps, and radio communication.