Fire Communications Dispatcher — 24/7 Incident Response

911 Emergency Communications; Pleasant Hill (LA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Pleasant Hill, LA seeks skilled fire dispatchers to receive and document reports of fires and hazards, verify locations, alert stations, and coordinate response. Candidates should be comfortable with computer systems, accurate data entry, maps, and radio communication; some postings may require fire dispatch or EMS training.

The role includes varied shifts, including overnights, weekends, and holidays, to ensure 24/7 coverage.

Qualifications

• High school diploma or recognized equivalency required; some employers provide entry-level instruction.
• Comfort with computer systems, accurate data entry, maps, and radio communication; certifications may be required for certain assignments.
• Fire dispatch certification or EMS training may be required for specific postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Pleasant Hill, LA seeks skilled fire dispatchers to receive and document reports of fires and hazards, verify locations, alert stations, and coordinate response. Candidates should be comfortable with computer systems, accurate data entry, maps, and radio communication; some postings may require fire dispatch or EMS training.

The role includes varied shifts, including overnights, weekends, and holidays, to ensure 24/7 coverage.