Fire Dispatch Specialist - Emergency Communications

911 Emergency Communications; Berkeley (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Berkeley is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Clear radio communication

Data entry

Map reading

Education

High School Diploma

Fire dispatch training

Emergency medical dispatch training

Incident-management coursework

Tools

Dispatch software

Radio systems

GIS/maps

Job description

911 Emergency Communications in Berkeley is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.