Fire Dispatch Operator - 24/7 Shifts, Training & Benefits

Emergency Telecommunicator Services; Pleasant Valley Township (IA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Bettendorf is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. You will receive incident information, document reports, alert responding units, and maintain clear radio communication.

A high school diploma or equivalent is commonly required; some roles may require fire dispatch training. You should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Bettendorf is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. You will receive incident information, document reports, alert responding units, and maintain clear radio communication.

A high school diploma or equivalent is commonly required; some roles may require fire dispatch training. You should be comfortable with computer systems, accurate data entry, maps, and radio communication.