Emergency Fire Dispatcher — 24/7 Public Safety Coordination

911 Emergency Communications; Davenport (IA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Davenport is seeking capable Fire Dispatchers to coordinate responses to fires and other emergencies. Dispatchers receive incident information, alert resources, and maintain constant radio contact with responding crews.

The role requires organized information handling, accuracy, and the ability to follow established response plans during incidents across all hours, including nights, weekends, and holidays.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Candidates should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements and significant incident updates.

Skills

Data entry

Radio communication

Computer literacy

Maps

Education

High school diploma

Job description

911 Emergency Communications in Davenport is seeking capable Fire Dispatchers to coordinate responses to fires and other emergencies. Dispatchers receive incident information, alert resources, and maintain constant radio contact with responding crews.

The role requires organized information handling, accuracy, and the ability to follow established response plans during incidents across all hours, including nights, weekends, and holidays.