Fire Technician I

ServiceMaster Restoration by Century; Willowick (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay based on experience

Career advancement opportunities

Comprehensive training

Supportive leadership

Job summary

ServiceMaster Restoration by Century in Willowick, Ohio, is looking for a Fire & Contents Restoration Technician to join their elite team. Responsibilities include performing fire damage restoration, customer interaction, and maintenance of restoration tools. Ideal candidates will have experience in fire restoration, strong customer service skills, and a positive attitude. This full-time position offers competitive pay and opportunities for career development in a supportive environment, helping clients recover from fire and smoke damage.

Qualifications

• Some hands-on experience in fire or smoke damage restoration (residential or commercial).
• Ability to work in confined or challenging spaces and wear PPE when required.
• Valid driver’s license with a clean driving record.

Responsibilities

• Perform all aspects of fire and smoke damage restoration.
• Safely pack, move, clean, and restore fire-damaged belongings.
• Operate restoration tools and equipment.
• Document job progress and interactions using software.
• Work directly with homeowners and insurance adjusters.
• Follow safety procedures and maintain a clean worksite.
• Participate in on-call rotations for emergencies.

Skills

Strong work ethic

Dependability

Positive attitude

Customer service skills

Communication skills

Ability to lift 50 lbs

Tech-savvy

Education

IICRC FSRT & OCT certifications

Tools

Restoration software (e.g., Contents Track, iCAT, Restore 365)

Job description

Fire & Contents Restoration Technician – Join Our Elite Team!

Company: ServiceMaster CDR

Type: Full-Time

Are you an experienced fire restoration technician ready to take your career to the next level? Whether you have a little hands‑on experience or you’re a seasoned expert, ServiceMaster CDR wants you on our team!

We’re one of the nation’s top 5 ServiceMaster franchises, with 4 locations across Ohio, offering cutting‑edge equipment, strong career paths, and a supportive team environment. You’ll play a crucial role in helping families and businesses recover after fire and smoke damage, restoring not just property—but lives.

What You’ll Do

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack‑outs, and debris removal
• Safely pack, move, clean, and restore fire‑damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high‑quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on‑call rotations and respond to emergency situations as needed

What You Bring

• Some hands‑on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can‑do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver’s license with a clean driving record
• Tech‑savvy and able to learn or use mobile devices and job‑tracking software
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Why You’ll Love It Here

• Competitive pay based on your experience and certifications
• Opportunities for career advancement and skill development
• Work with an industry‑leading, nationally recognized company
• Make a meaningful difference helping communities recover and rebuild
• Comprehensive training, cutting‑edge technology, and supportive leadership

Disclaimer: The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. All personnel may be required to perform duties outside their normal responsibilities as needed. The Company reserves the right to modify this description at any time, with or without notice. This job description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.