Fire Communications Specialist (24/7 Dispatch)

Emergency Telecommunicator Services; East Freetown (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime pay

Job summary

Emergency Telecommunicator Services in East Freetown, MA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. The role demands precise information handling, calm radio communication, and adherence to established response plans to support responding crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some positions may require fire dispatch training or related coursework and ongoing certification.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Accurate data entry

Map reading

Computer systems familiarity

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in East Freetown, MA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. The role demands precise information handling, calm radio communication, and adherence to established response plans to support responding crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Some positions may require fire dispatch training or related coursework and ongoing certification.