Fire Communications Dispatcher – 24/7 Incident Response

Emergency Telecommunicator Services; Philadelphia (Philadelphia County); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in the United States is seeking dispatch personnel to handle fire communications, receive incident reports, verify locations, and alert appropriate stations and units. The role requires comfort with computer systems, data entry, maps, and radio communications, with some postings requiring fire dispatch or EMT training.

Responsibilities include monitoring radio channels, coordinating resources, and recording dispatch details while maintaining readiness for

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMT dispatch training may be required for certain assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in the United States is seeking dispatch personnel to handle fire communications, receive incident reports, verify locations, and alert appropriate stations and units. The role requires comfort with computer systems, data entry, maps, and radio communications, with some postings requiring fire dispatch or EMT training.

Responsibilities include monitoring radio channels, coordinating resources, and recording dispatch details while maintaining readiness for