Fire Communications Dispatcher - Emergency Response Leader

911 Emergency Communications; Pleasant Valley Township (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Pleasant Valley, IA, seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining clear radio communications with responding crews.

Applicants should have a high school diploma or GED, comfort with computer systems and data entry, and may need fire dispatch or EMS training.

Qualifications

• High school diploma or GED commonly required.
• Entry-level instruction may be provided by some employers.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Maps reading

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Pleasant Valley, IA, seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, alerting resources, and maintaining clear radio communications with responding crews.

Applicants should have a high school diploma or GED, comfort with computer systems and data entry, and may need fire dispatch or EMS training.