Fire Dispatch Specialist — 24/7 Ops & Growth

911 Emergency Communications; Emerson (IA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

911 Emergency Communications in Emerson, IA is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident reports, alerting resources, and maintaining clear radio communications with responding crews.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. A high school diploma or GED is commonly required; some employers offer entry-level instruction or fire dispatch

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction or fire dispatch training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Education

High School Diploma or GED

Job description

911 Emergency Communications in Emerson, IA is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident reports, alerting resources, and maintaining clear radio communications with responding crews.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. A high school diploma or GED is commonly required; some employers offer entry-level instruction or fire dispatch