Public Safety Dispatcher — Police/Fire/EMS (24/7)

National Public Safety Careers; Pleasant Valley Township (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

National Public Safety Careers in Pleasant Valley, IA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role requires clear communication, rapid prioritization, and the ability to process requests, verify details, dispatch units, and maintain accurate incident records while complying with training and assigned authority.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

National Public Safety Careers in Pleasant Valley, IA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role requires clear communication, rapid prioritization, and the ability to process requests, verify details, dispatch units, and maintain accurate incident records while complying with training and assigned authority.