Fire Communications Dispatcher — 24/7 Shifts & Overtime

911 Emergency Communications; Tracy (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Tracy, CA, seeks a qualified fire dispatcher to document reports, verify locations, alert stations, and monitor ongoing incidents. You will handle radio traffic, ensure accurate data entry, and coordinate resources during emergencies.

The role requires comfort with computer systems, maps, and radios, with certification or training in fire dispatch or EMS dispatch often required for specialized assignments. Flexibility for shift work may apply.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Fire dispatch certification / EMS dispatch training

Job description

911 Emergency Communications in Tracy, CA, seeks a qualified fire dispatcher to document reports, verify locations, alert stations, and monitor ongoing incidents. You will handle radio traffic, ensure accurate data entry, and coordinate resources during emergencies.

The role requires comfort with computer systems, maps, and radios, with certification or training in fire dispatch or EMS dispatch often required for specialized assignments. Flexibility for shift work may apply.