Critical Fire Dispatch Operator

Emergency Telecommunicator Services; Fairbury (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Fairbury, IL seeks a Fire Dispatcher to coordinate responses to fires and other emergencies. You will receive incident reports, verify locations, alert stations, and dispatch apparatus via approved assignments.

The role requires computer literacy, accurate data entry, maps, and radio communication skills; candidates should be able to work rotating shifts, including nights and weekends, and maintain detailed incident records.

Qualifications

• A high school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communications

Accurate data entry

Computer systems familiarity

Maps literacy

Organized information handling

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services in Fairbury, IL seeks a Fire Dispatcher to coordinate responses to fires and other emergencies. You will receive incident reports, verify locations, alert stations, and dispatch apparatus via approved assignments.

The role requires computer literacy, accurate data entry, maps, and radio communication skills; candidates should be able to work rotating shifts, including nights and weekends, and maintain detailed incident records.