Emergency Fire Dispatch Specialist

Emergency Telecommunicator Services; Flora (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Overtime pay

Shift premiums

Insurance coverage

Professional development

Job summary

Emergency Telecommunicator Services in Flora, IL seeks a dedicated Fire Dispatcher to coordinate emergency responses, confirm locations, alert resources, and maintain clear lines of communication with responding crews. This role involves documenting incidents, monitoring channels, and relaying critical information under pressure.

Candidates should be comfortable with computer systems, data entry, maps, and radio procedures; some positions may require fire dispatch certification or EMS training.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalency

Fire dispatch certification or EMS dispatch training

Job description

Emergency Telecommunicator Services in Flora, IL seeks a dedicated Fire Dispatcher to coordinate emergency responses, confirm locations, alert resources, and maintain clear lines of communication with responding crews. This role involves documenting incidents, monitoring channels, and relaying critical information under pressure.

Candidates should be comfortable with computer systems, data entry, maps, and radio procedures; some positions may require fire dispatch certification or EMS training.