Fire Communications Dispatcher - 24/7 Incident Response

County Emergency Communications; City of Glens Falls (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications is seeking qualified dispatch personnel to receive and document reports of fires, rescues, and hazardous conditions from the field. You will verify locations, alert stations, and dispatch apparatus according to approved response plans.

Responsibilities include monitoring radio channels, confirming unit availability, and relaying critical information about occupants and changing risks.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

County Emergency Communications is seeking qualified dispatch personnel to receive and document reports of fires, rescues, and hazardous conditions from the field. You will verify locations, alert stations, and dispatch apparatus according to approved response plans.

Responsibilities include monitoring radio channels, confirming unit availability, and relaying critical information about occupants and changing risks.