Fire Communications Dispatcher – 24/7 Emergency Ops (Galway, NY)

911 Emergency Communications; Town of Galway (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Galway, NY is hiring Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and maintain clear radio communication with responding crews.

The role emphasizes organized information handling, data entry accuracy, maps literacy, and following established response plans. Shift work can include overnights, weekends, holidays, and overtime with training available.

Qualifications

• Requires high school diploma or GED.
• Strong ability to manage information accurately.
• Excellent radio communication and teamwork.
• Familiarity with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels, unit status, and incident updates.
• Relay information about occupants and changing conditions.
• Process requests for additional resources per procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and movements.

Skills

Radio communication

Data entry

Map reading

Organizational skills

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Galway, NY is hiring Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and maintain clear radio communication with responding crews.

The role emphasizes organized information handling, data entry accuracy, maps literacy, and following established response plans. Shift work can include overnights, weekends, holidays, and overtime with training available.