Emergency Fire Dispatch Specialist (24/7)

Emergency Telecommunicator Services; Town of Grafton (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Grafton, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires organized information handling, accurate data entry, and knowledge of incident response plans. Flexibility for overnight, weekend, and holiday shifts is common.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication; certifications may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Organized information handling

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Grafton, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires organized information handling, accurate data entry, and knowledge of incident response plans. Flexibility for overnight, weekend, and holiday shifts is common.