Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; Sugar Loaf (NY); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Sugar Loaf, NY seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires precise data entry, strong organization, and the ability to work under pressure across all hours, including overnights, weekends, and holidays. Some assignments may require fire dispatch training or certification.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Attention to detail

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Sugar Loaf, NY seeks Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

This role requires precise data entry, strong organization, and the ability to work under pressure across all hours, including overnights, weekends, and holidays. Some assignments may require fire dispatch training or certification.