Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Flat Rock (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Flat Rock, IL seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

Role requires organized information handling, accuracy, and adherence to established response plans. Fire dispatch certification or related training may be required for certain assignments.

Qualifications

• A high school diploma or equivalent is commonly required.
• Some employers seek trained dispatchers with fire communications experience.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Communication skills

Education

High school diploma

Tools

Dispatch software

Computer systems

Job description

911 Emergency Communications in Flat Rock, IL seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

Role requires organized information handling, accuracy, and adherence to established response plans. Fire dispatch certification or related training may be required for certain assignments.