Fire Alarm Technician: Install, Troubleshoot & Service

Summit Fire Protection; Kalamazoo (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Summit Fire Protection in Kalamazoo, MI, is seeking a Fire Alarm Technician to install, troubleshoot, service and repair fire alarm systems and related life-safety products with minimal supervision.

You will work on-site, adhere to safety programs, document work orders, and participate in on-call rotations, with opportunities to train trainees and stay current with codes and standards.

Occasional travel up to 20% may be required as part of project coverage and client needs.

Qualifications

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.
• 2 years' Fire Life Safety Industry experience, specifically Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, strongly preferred.
• Must read, write and communicate in English.
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• 2 years of professional computer skills, preferred.

Responsibilities

• Troubleshoot fire alarm systems to determine faults, including ground faults.
• Repair or replace damaged fire alarm components such as FACP, power supplies, and initiating devices.
• Demonstrate knowledge of various manufacturers' clean agent and high‑pressure suppression systems.
• Use tools and test equipment to repair or replace fire alarm and suppression components.
• Maintain knowledge of fire alarm codes and standards.
• Apply programming and software skills across multiple fire alarm platforms when removing or replacing components.
• Follow safety procedures for handling explosive actuators such as squibs and gas cartridges.
• Communicate professionally with internal and external customers and offsite monitoring companies.
• Arrive punctually to assigned work locations and complete projects timely.
• Use Field Service Lightning to track work orders, materials, and time on the job.
• Complete all required documentation on work orders.
• Follow SFP's Safety Program, SDS Book, and Hazard Communication Program; participate in toolbox talks.
• Maintain companyprovided vehicle in clean and compliant condition.
• Participate in oncall rotation to support emergency service requests.
• Attend seminars and training to stay current with technology, codes, and standards.
• Train service technician trainees in applicable fire protection tasks.
• Perform other duties as assigned.

Skills

English proficiency

Fire life safety knowledge

Education

High School Diploma or equivalent

NICET Level 1 Fire Alarm Certification

Tools

Sage 300 CRE

Business intelligence systems

Job description

Summit Fire Protection in Kalamazoo, MI, is seeking a Fire Alarm Technician to install, troubleshoot, service and repair fire alarm systems and related life-safety products with minimal supervision.

You will work on-site, adhere to safety programs, document work orders, and participate in on-call rotations, with opportunities to train trainees and stay current with codes and standards.

Occasional travel up to 20% may be required as part of project coverage and client needs.