Fire Alarm Systems Technician

Impact Fire Services, LLC; Worcester (MA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Impact Fire Services, LLC in Worcester, Massachusetts is seeking a Fire Alarm Class D – Fire Alarm Systems Technician to service and install a range of low-voltage fire alarm systems in compliance with NFPA 72 and local codes. The role includes on-call duty, vehicle upkeep, and ongoing training to obtain required state licensing.

Applicants should hold Massachusetts Class D or Journeyman License, have fire alarm experience, and demonstrate solid wiring knowledge, customer service, and teamwork

Qualifications

• Massachusetts Class D or Journeyman License required.
• Fire alarm experience with working knowledge of NFPA 72.
• Strong understanding of wiring, circuits and electrical components.
• Experience bending and installing conduit is preferred.
• Ability to participate in an on-call rotation.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Valid driver’s license with driving record meeting company requirements.
• Basic computer skills, including iPhone/iPad familiarity.

Responsibilities

• Service, install, maintain, and troubleshoot low-voltage fire alarm systems per NFPA 72 and local codes.
• Meet weekly productivity goals set by the Fire Alarm Service Manager.
• Complete NFPA documentation and service acknowledgements.
• Learn applicable fire protection codes and obtain required state licensing.
• Protect, maintain, and properly use company-issued tools and equipment.
• Follow safety procedures, PPE requirements, and lockout/tag-out policies.
• Maintain a clean, organized, and well-stocked service vehicle.
• Perform additional duties as assigned by the Fire Alarm Service Manager.

Skills

Fire alarm experience

NFPA 72 knowledge

Communication skills

Teamwork

On-call rotation

Valid driver’s license

Basic computer skills

Education

Massachusetts Class D or Journeyman License

Job description

Fire Alarm Class D – Fire Alarm Systems Technician

Location: Worcester, Massachusetts Area

Position Summary

This position reports directly to the Fire Alarm Service Manager or their designated representative. The technician is responsible for servicing and installing a wide range of low‑voltage fire alarm systems and related components. All work must be performed efficiently, professionally, and in compliance with applicable codes and company standards.

$3,000 Sign-On-Bonus based on experience!!!

Job Responsibilities

• Service, install, maintain, and troubleshoot a variety of low‑voltage fire alarm systems in accordance with NFPA 72, as well as state and local requirements.
• Meet weekly productivity goals established by the Fire Alarm Service Manager.
• Complete administrative tasks including service acknowledgements, NFPA record‑of‑completion documents, and other NFPA 72 documentations.
• Learn applicable fire protection codes and obtain required state licensing.
• Protect, maintain, and properly use company‑issued tools and equipment.
• Follow all company safety procedures, including safe driving practices, PPE requirements, and lockout/tag‑out policies.
• Maintain a clean, organized, and well‑stocked service vehicle in accordance with company standards.
• Perform additional duties as assigned by the Fire Alarm Service Manager.

Job Qualifications

• Massachusetts Class D or Journeyman License required.
• Fire alarm experience required; with working knowledge of NFPA 72.
• Strong understanding of wiring, circuits, and electrical components.
• Experience in bending and installing conduit is preferred.
• Ability to participate in an on‑call rotation.
• Excellent communication and customer service skills.
• Ability to work effectively in a team environment.
• Valid driver’s license with a driving record that meets company requirements.
• Basic computer skills, including proficiency with iPhone/iPad applications.