Fire Alarm Technician

Impact Fire Services, LLC; Springfield (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Impact Fire Services, LLC is seeking a skilled Fire Alarm Technician in Massachusetts to inspect, install, and service fire alarm devices and suppression systems per NFPA standards. The role emphasizes meeting service goals and maintaining vehicle readiness for efficient customer service.

The ideal candidate will hold a Journeyman Electrician license (MA Class D) or equivalent, with fire alarm experience and NFPA knowledge.

Qualifications

• Must be a Journeyman Electrician or MA Class D Electrical License
• Fire alarm experience required in fire protection or commercial service
• NICET training or equivalent preferred
• Working knowledge of NFPA 72
• Ability to read and interpret blueprints, diagrams, submittals, specs and manuals
• Proficient with PC use including MS Excel/Word and mobile apps
• Ability to work in a team environment and maintain safety standards
• Valid driver’s license and clean driving record per company requirements

Responsibilities

• Service, install, maintain, and troubleshoot fire alarm systems per NFPA and local codes
• Read fire alarm data sheets, system manuals, and blueprints as required
• Coordinate installations with fire departments and manage notification records for emergencies
• Work safely to prevent injuries and protect property; minimize debris
• Meet daily/weekly service and productivity goals
• Mentor colleagues and share knowledge/experience
• Handle administrative duties including service acknowledgments and NFPA documentation
• Keep the company vehicle stocked to provide efficient customer service

Skills

Blueprints

MS Excel/Word

Teamwork

NFPA 72 knowledge

NFPA codes

Driver's license

Fire alarm systems

Education

Journeyman Electrician

Massachusetts Class D Electrical License

NICET training preferred

Tools

iPhone/iPad apps

Microsoft Excel

Microsoft Word

Job description

Reporting to the Fire Alarm Manager, thisposition is responsible for providing inspections, installations, and service on a variety of fire alarm devices and fire suppression systems according to company standards and as required by National, State or Local codes.The Technician will be expected to meet weekly service and productivity goals. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.

Responsibilities include

• Service, install, perform maintenance, and troubleshoot on a variety of fire alarm systems in accordance with federal, state, and local requirements.
• Read fire alarm data sheets, system manuals, blueprints as required.
• Coordinate installations with fire departments and handle necessary records for notification of emergency calls.
• Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and clean up installation debris.
• Meet daily/weekly service and productivity goals.
• Serve as a mentor and share knowledge/experience with others.
• Perform administrative duties including completing service acknowledgements, NFPA Record of completion documents and other supporting documentation.
• Maintain a fully stocked company vehicle in order to provide the best customer service with as few return trips as necessary.

Qualifications include

• Journeyman Electrician or Massachusetts Class D Electrical License required
• Fire alarm experience either in the fire protection industry or the commercial customer service business.
• NICET or equivalent training from manufacturers or institutions is preferred
• Working knowledge of NFPA 72.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
• Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
• Ability to work within a team environment.
• Strong working knowledge of NFPA codes.
• Possess a valid driver’s license and driving record that meets company requirements.