Fire Alarm Technician

Encore Fire Protection; Holyoke (MA); On-site; USD 41,328 - 68,880; Full time

Benefits offered by this job

Health and wellness coverage

Tuition assistance

401(k) with company match

Company swag

Life insurance

Job summary

Encore Fire Protection is seeking a Fire Alarm Technician for its Wilbraham, MA office. The role entails servicing and troubleshooting fire alarm systems, requiring a Massachusetts Electrical License and a high school diploma. The ideal candidate should possess knowledge of fire alarm standards and experience with various systems. We offer competitive pay, health benefits, tuition assistance for related schooling, and a performance-based bonus. This is an opportunity to join a reputable company dedicated to safety and innovation.

Qualifications

• Individual must possess a valid Driver's license and the ability to travel throughout Massachusetts.
• Industry experience preferred but not required.
• Extensive knowledge of OSHA Requirements and Industry Standards for Fire Alarm systems installation.

Responsibilities

• Service, program, test, inspect and troubleshoot fire alarm systems.
• Coordinate with contractors and customers to execute daily workload.
• Identify code and non-conformance issues.

Skills

Knowledge of NFPA 72

NEC compliance

Fire Alarm System Theory

Attention to detail

Education

High school diploma

Massachusetts Electrical License

Tools

Gamewell-FCI

Siemens

Notifier

Edwards

Simplex

Honeywell

Firelite

Job description

Who We Are

Company Overview:

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 97,000 customers from Maine to Florida. With a team of over 2,400 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

We are looking to hire a Fire Alarm Technician for our Wilbraham, MA office! The ideal candidate will be self‑motivated to be the best in his or her field. He or she will be committed to excellence and have a strong desire to go above and beyond regardless of the assignment.

Responsibilities

• The ability to service, program, test, inspect and troubleshoot basic and complex fire alarm systems with limited or no supervision. Ability to install is a plus, but not required
• May require some overtime hours at night, on weekends and at a moment's notice for emergency calls
• Ability to coordinate with contractors, customers, building maintenance personnel, and office personnel to execute daily workload
• Ability to identify code issues and non‑conformance issues
• Confidence and accuracy making recommendations regarding system installation improvements
• Commitment to respond and carry out to completion any troubleshooting and repairs on assigned customer systems
• Exceptional work ethic and attention to detail

Requirements

• Massachusetts Electrical License
• High school diploma is required. Industry experience not required but preferred
• Individual must possess a valid Driver's license and the ability to travel throughout Massachusetts
• Extensive knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation
• Experience with a variety of system manufacturing including Gamewell‑FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, Firelite, etc.

Salary commensurate with experience with opportunity for a results‑driven bonus based on personal output and effectiveness in role. Expected hourly range between $30 - $50 per hour.

What We Offer

• Competitive Pay: Hourly rate based on experience with a performance‑based bonus opportunity.
• Tuition Assistance: Paid tuition for fire protection‑related schooling needed to obtain licensing.
• Purpose‑Driven Work Environment: We believe in working smarter, not harder. You’ll be part of a culture that values results, and we empower our team to focus on impactful work.
• Swag: High‑quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year.
• Innovative Culture: We encourage a culture of experimentation and improvement. You’ll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
• Tools for Success: Access to leading‑edge web‑based productivity tools.
• Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance: Company‑paid life insurance policy of $50,000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer

Encore Fire Protection is an E-Verify Employer

As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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