Fire Alarm Service Sales Representative

S.A. Comunale Co., Inc.; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Job summary

S.A. Comunale Co., Inc. is seeking a Fire Alarm Service Sales Representative to sell fire alarm contracts, service, and small installation projects. The role focuses on attracting and closing new customers within an assigned territory, with travel to customer sites as needed.

The ideal candidate will develop new business, maintain customer relationships, and ensure contractual obligations are met while delivering high-quality service and support.

Qualifications

• 2+ years of experience selling service contracts in the Fire Protection industry is required.
• Working knowledge of NFPA 72 is required.
• A valid driver's license and excellent driving record is required.
• Significant experience with Microsoft Office applications is required.
• Excellent customer service skills are required.
• Demonstration of a positive attitude is required.
• The ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.

Responsibilities

• Identify, selection, and development of new and existing customer accounts.
• Establish and maintain effective communication with customers, ensuring satisfaction with products and services.
• Ensure contractual obligations are met and resolve customer problems.
• Quotes to the customers for service and follow-up impairments.
• Grow service base by selling commercial service products and solutions to new and existing customers.
• Travel to customer sites and work with branch personnel to ensure service from order to delivery.
• Develop and maintain vendor relations.
• Read architectural and mechanical drawings to determine sprinkler locations for new construction and remodel projects.

Skills

Customer service

Sales

Microsoft Office

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award‑winning safety program, and large‑scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Our rapidly growing company is in need of a talented Fire Alarm Sales Representative to join our team. You will be the tip of the spear in our efforts to find, attract, and close new customers.

The primary function of this role is to sell fire alarm contracts including service and small fire alarm jobs. The responsibilities of a Fire Alarm Service Sales Representative include promoting and selling Fire Alarm services and small fire alarm installation projects or remodels to contractors and end users within an assigned territory and accounts. Will establish contact with prospects and qualify potential buyers of new construction and service work by scheduling sales calls, following up with leads, and utilizing marketing strategies. Must be able to build new business associates / relationships and grow the fire alarm service business.

This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus on sales and customer service. It will require travel to potential/existing customer sites.

Job Summary

Job Title: Fire Alarm Service Sales Representative

Essential Duties / Responsibilities

• Responsible for the identification, selection, and development of new and existing customer accounts.
• Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
• Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
• Quotes to the customers for service and any follow-up impairments.
• Grow service base by selling commercial service products & solutions to new and existing customers, including repair service, modernization and service agreements.
• Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
• Perform customer surveys as required/requested.
• Develop and maintain vendor relations.
• Obtain all licensing required to perform job function, as applicable.
• Obtain manufacturers’ certifications required to perform job function, as applicable.
• Complete proper scheduling and execution of monthly calls as assigned by management.
• Execute all Company processes and complete all required paperwork accurately and in a timely manner.
• Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
• Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects.
• Travel to customer and job sites as required.

Qualifications

• High School Diploma or GED is required.
• 2+ years of experience selling service contracts in the Fire Protection industry is required.
• Working knowledge of NFPA 72 is required.
• Knowledge of industry standard practices for service and inspection is required.
• The ability to multi-task to the extreme is required.
• A valid driver's license and excellent driving record is required.
• Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
• Excellent customer service skills are required.
• Demonstration of a positive attitude is required.
• The ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills are required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to perform basic business mathematical functions is required.
• The ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

#comunale

Computer Skills

• Significant experience with Microsoft Office (i.e., Word, Excel) applications required.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affiant Action Policy .

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