Fire Alarm & Security Systems Technician

Wachter, Inc.; Augusta (GA); On-site; USD 64,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Company 401K match

Paid vacation and holidays

Per-Diem for overnight travel

Company vehicle after orientation

Job summary

Wachter, Inc. is seeking a Fire Alarm/Intrusion/Access Control Service Technician to install, troubleshoot, and service security systems at diverse retail locations across the United States.

The role requires independent work, safety compliance, and strong problem-solving abilities. The position offers long-term employment with competitive pay and exceptional benefits, including company-paid health, life, and retirement plans, plus 401K matching.

Qualifications

• Field installation experience in security environments: Fire Alarm /Intrusion / Access Control
• NICET certification (Preferred)
• Current/valid state required Physical Security license and/or Life Safety license in the applicable technology.
• Knowledgeable about NFPA standards, including NFPA 70 and 72
• Work schedule mainly during the day 8 am to 5 pm, with some night shifts.
• Available and willing to work at heights of 20'-60' on lifts.
• Experience reading blueprints and site maps.
• Experience with multiple Intrusion/Access system manufacturers is a plus.
• Assist with pre-installation opportunitiesby designing and planning technical solutions.
• Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools.
• Excellent customer relationship and communication skills; verbal and written.
• Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle
• Computer/laptop/smartphone proficiency.
• Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus.
• Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems.
• Valid driver's license with a clean driving record; no DUI or DWI in the last three years.

Responsibilities

• Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN.
• Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work.
• Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements.
• Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts.
• Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics.
• Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes.
• Tests to ensure all newly installed fire alarm systems and component devices are operational.
• Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA.
• Perform any other duties not specifically stated herein, but which your supervisor may assign.
• Ensure all work complies with current codes and regulations.
• Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment.
• Conduct tests to ensure all newly installed systems and component devices are operational.
• Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements

Skills

Field installation experience

NICET certification

Security licenses

NFPA knowledge

Reading blueprints

Driver's license

Customer communication

Job description

Wachter, Inc. is seeking a Fire Alarm/Intrusion/Access Control Service Technician to install, troubleshoot, and service security systems at diverse retail locations across the United States.

The role requires independent work, safety compliance, and strong problem-solving abilities. The position offers long-term employment with competitive pay and exceptional benefits, including company-paid health, life, and retirement plans, plus 401K matching.