Fire Alarm Inspector — Field Tech with Tuition Assistance & Benefits

Encore Fire Protection; Pawtucket (RI); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Tuition assistance

Health coverage

Retirement plan

Life insurance

Company swag

Job summary

Encore Fire Protection is seeking a Fire Alarm Inspector to inspect, test, and troubleshoot fire alarm systems at customer sites. You will document performance, respond to service needs, and coordinate with clients and internal teams to ensure code compliance and reliability.

The role emphasizes hands-on field work, strong knowledge of NFPA 72 and industry standards, and the ability to communicate findings clearly while delivering quality service.

Qualifications

• Three years of fire alarm industry experience with training and a high school diploma.
• A valid driver’s license and a clean driving record.
• Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm system installation.
• Hands‑on experience with a variety of fire alarm system manufacturers, such as Gamewell FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, FireLite, or similar.
• Strong troubleshooting skills and confidence working independently in the field while staying aligned with company processes and safety expectations.
• Clear communication skills and a consistent approach to working with customers, contractors, and internal teams.
• Attention to detail and a habit of finishing tasks completely and accurately.

Responsibilities

• Inspect, test, and document the performance of fire alarm systems in accordance with applicable standards and customer requirements.
• Program, service, and troubleshoot a range of fire alarm systems, from basic to more complex, with limited or no supervision.
• Respond to service and emergency calls as needed, including occasional night, weekend, or short notice work when customer needs arise.
• Coordinate daily work with contractors, building maintenance staff, and Encore Fire Protection office personnel so that inspections and repairs are completed efficiently.
• Identify situations where systems are not installed, maintained, or operating in line with code or industry standards and clearly communicate those findings.
• Make practical recommendations for system and installation improvements that support safety, reliability, and compliance.
• Complete troubleshooting and repair work on assigned customer systems, following through until all issues are fully resolved.
• Maintain accurate records of work performed, findings, and recommendations for each site you visit.

Skills

NFPA 72 knowledge

Fire alarm theory

Troubleshooting

Customer-facing communication

Education

High school diploma

Fire alarm industry training

Tools

Gamewell FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, FireLite

Job description

Encore Fire Protection is seeking a Fire Alarm Inspector to inspect, test, and troubleshoot fire alarm systems at customer sites. You will document performance, respond to service needs, and coordinate with clients and internal teams to ensure code compliance and reliability.

The role emphasizes hands-on field work, strong knowledge of NFPA 72 and industry standards, and the ability to communicate findings clearly while delivering quality service.