Fire Administration Office Manager - Lead Operations & HR

City of Franklin, Tennessee; Franklin (TN); On-site; USD 69,000 - 76,000; Full time

Job summary

The City of Franklin, Tennessee is seeking an Office Manager to oversee administrative staff within Fire Administration, ensuring compliant, efficient operations and minimal downtime. This role includes coordinating schedules, records, payroll, and accounts payable, while supporting onboarding, budgeting, and procurement.

The ideal candidate will supervise clerical personnel, maintain filing systems, and provide reporting, with liaison duties to the public and internal departments.

Qualifications

• Bachelor’s degree and 4–6 years of related experience.
• Strong computer, technology, writing skills and proficiency with Microsoft Office Suite.
• Experience with accounts payable, payroll, and procurement processes.
• Knowledge of city policies and departmental procedures.
• Ability to supervise clerical staff and manage schedules.

Responsibilities

• Oversees scheduling of meetings and provides meeting minutes and follow-up.
• Manages payroll documentation and time sheets.
• Coordinates department onboarding and access to software platforms.
• Maintains filing systems and records per city policies.
• Acts as liaison with the public and supports front desk coverage.

Skills

Administrative skills

Scheduling

Records management

Payroll processing

Supervisory experience

Customer service

Microsoft Office

Education

Bachelor’s degree

Tools

Cadient

CivicClerk

HighQ

Trakstar

Job description

The City of Franklin, Tennessee is seeking an Office Manager to oversee administrative staff within Fire Administration, ensuring compliant, efficient operations and minimal downtime. This role includes coordinating schedules, records, payroll, and accounts payable, while supporting onboarding, budgeting, and procurement.

The ideal candidate will supervise clerical personnel, maintain filing systems, and provide reporting, with liaison duties to the public and internal departments.