Fircosoft Application Specialist

Blue Spire Inc; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Blue Spire Inc. in Phoenix, AZ seeks a Fircosoft Application Specialist to implement, support, and optimize the Fircosoft suite used for sanctions screening in enterprise banking systems.

You will ensure high availability, regulatory compliance, and efficient processing of financial transactions through configuration, monitoring, and collaboration with AML/compliance teams.

Qualifications

• Hands-on Firco Continuity and Fircosoft Suite experience.
• Experience with sanctions screening and transaction monitoring.
• Knowledge of MQ and Kafka messaging and SQL/Oracle databases.
• Familiar with cloud platforms (AWS/Azure) and monitoring tools.

Responsibilities

• Provide 24x7 production support for Fircosoft applications.
• Act as L2/L3 support and perform root cause analysis.
• Configure sanctions/watch lists and screening rules.
• Monitor health, queues, and batch processing; manage incidents.
• Coordinate with vendors for enhancements and issue resolution.
• Support deployments, upgrades, and production readiness checks.

Job description

Job Description – Fircosoft Application Specialist / Engineer

Role Summary

The Fircosoft Application Specialist is responsible for the implementation, support,

configuration, and optimization of the Fircosoft suite (primarily Firco Continuity) used for

sanctions screening and compliance monitoring within enterprise banking systems. The

role ensures high availability, regulatory compliance, and efficient processing of financial

transactions.

Key Responsibilities

1. Application Support & Operations

Provide end-to-end production support (24x7 environment) for Fircosoft

applications.

Act as Level 2 / Level 3 support, troubleshooting issues escalated from Level 1

Perform root cause analysis and coordinate with vendor (Level 4) for issue

resolution when needed.

Monitor application health, queues, and processing flows (e.g., MQ, Kafka, batch

jobs).

2. Sanctions Screening & Transaction Processing

Support screening of Wire, ACH, and payment messages against sanctions

lists.

Ensure timely processing and decisioning of alerts generated by Firco Continuity.

Assist in investigation workflows for flagged transactions and escalation handling.

3. Configuration & Rule Management

Configure and maintain:

o Sanctions/watch lists

o Filtering parameters

Support tools such as:

o Firco Utilities for rule/list management

o Live Services for impact analysis and rule testing

Optimize rules to reduce false positives and improve screening accuracy.

4. Monitoring & Performance Management

Perform daily monitoring and health checks of application and infrastructure

Track:

o Error queues and failed transactions

Execute scheduled restarts and operational maintenance activities

Handle incidents, service requests, and problem tickets via ITSM tools.

Support deployments, upgrades, and patching activities.

Participate in release validation and production readiness checks.

6. Collaboration & Stakeholder Engagement

Work closely with:

o AML/Sanctions business teams

o Compliance and audit teams

o Infrastructure and cloud teams

Coordinate with vendors (LexisNexis / Fircosoft) for enhancements and issue

Required Skills & Qualifications

Technical Skills

Hands-on experience with:

o Firco Continuity (mandatory)

o Fircosoft Suite (Trust, WLM – preferred)

Knowledge of:

o Payment systems (SWIFT MT/MX, Wire, ACH)

o Messaging (MQ, Kafka)

o Databases (SQL, Oracle)

Familiarity with cloud platforms (AWS/Azure) and monitoring tools (e.g.,