Fintech Strategy & Operations Lead - Enterprise Growth

Recruiting from Scratch LLC; New York (NY); Hybrid; USD 130,000 - 193,000; Full time

Benefits offered by this job

Hybrid work in NYC

Relocation support

H-1B transfers considered

Job summary

Recruiting from Scratch LLC is partnering with a fast-growing fintech to scale their enterprise business. The Strategy & Operations role focuses on ownership of high-impact initiatives across client strategy, implementations, or compliance.

Ideal candidates bring 4+ years in strategy/ops or consulting, strong analytics, and experience managing strategic customer relationships. The hybrid NYC role offers significant ownership across Product, Engineering, Legal, Sales, and leadership.

Qualifications

• 4+ years of experience across strategy, operations, consulting, implementations, or client-facing delivery.
• Experience managing strategic customer relationships or complex client-facing projects.
• Strong analytical skills with ability to turn data into actionable business insights.
• Proven ability to drive outcomes across teams without direct authority.
• Strong executive communication and stakeholder management skills.
• Comfortable operating in fast-moving, ambiguous environments.
• Strong academic background.

Responsibilities

• Own high-impact initiatives across client strategy, implementations, or compliance.
• Identify recurring problems and turn them into scalable systems, workflows, tools, and playbooks.
• Partner with enterprise customers to understand business challenges, identify opportunities, and drive measurable outcomes.
• Lead cross-functional initiatives involving Product, Engineering, Legal, Sales, and Operations.
• Use data and structured analysis to identify problems, quantify opportunities, and influence business decisions.
• Build operational infrastructure that enables teams to move faster and make better decisions.
• Translate recurring customer needs into recommendations for product and go-to-market strategy.
• Automate manual processes and eliminate low-value operational work.
• Depending on track, own strategic client relationships, enterprise implementations, or compliance capabilities.

Skills

Analytical skills

Executive communication

Stakeholder management

Data-driven

Problem solving

4+ years experience

Education

Bachelor's degree

Consulting background

Tools

SQL

Excel

Mode

Looker

Tableau

Job description

Recruiting from Scratch LLC is partnering with a fast-growing fintech to scale their enterprise business. The Strategy & Operations role focuses on ownership of high-impact initiatives across client strategy, implementations, or compliance.

Ideal candidates bring 4+ years in strategy/ops or consulting, strong analytics, and experience managing strategic customer relationships. The hybrid NYC role offers significant ownership across Product, Engineering, Legal, Sales, and leadership.