A financial automation company in Austin is seeking an experienced Customer Success Manager to guide new customers through implementation and training of their platform. The ideal candidate has 2 to 5 years in a finance or startup environment, with strong accounting fundamentals and excellent communication skills. This role is pivotal for improving client outcomes and driving product adoption in the rapidly growing vacation rental market.
Qualifications
2 to 5 years of experience in a fast‑paced startup or finance team.
Strong grasp of accounting fundamentals, particularly AP and reconciliation.
Excellent written and verbal communication skills.
Responsibilities
Guide new customers through implementation and training.
Help operators translate accounting workflows into the system.
Serve as a strategic partner for high-value customers.
Skills
Accounting fundamentals
Consulting
Customer onboarding
SaaS product knowledge
Education
Bachelor's degree in Finance or related field
Tools
QuickBooks
Sage Intacct
NetSuite
Job description
A financial automation company in Austin is seeking an experienced Customer Success Manager to guide new customers through implementation and training of their platform. The ideal candidate has 2 to 5 years in a finance or startup environment, with strong accounting fundamentals and excellent communication skills. This role is pivotal for improving client outcomes and driving product adoption in the rapidly growing vacation rental market.