Fintech Operations & Strategy Analyst

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

BBH is seeking an ambitious, highly organized Business Operations Analyst to support senior leadership and a growth-focused team at Braid. The role blends executive support with operations, research, and process improvement and offers exposure to fintech operations early in your career.

You will manage calendars, travel, and communications, while driving cross-functional initiatives across finance, technology, sales, clients, vendors, and company operations.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field preferred.
• One to three years of experience in business operations, executive support, project coordination, cosulting or a related role.
• Outstanding organizational skills, attention to detail, and ability to independently prioritize multiple responsibilities.
• Excellent written and verbal communication skills and a professional, service-oriented approach.
• Ability to manage deadlines and adapt to changing priorities in a fast-paced, collaborative environment.
• Strong Proficiency in Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Comfort working with data, budgets, reports, presentations, and process documentation.
• Interest in learning new technology and using tools, including AI, to make work more efficient.
• Positive, flexible, and solutions-oriented mindset with an interest in making processes more effective.
• Nice to Have Experience with a CRM, event management platform, or other business operations system.
• Experience or interest in product development, innovation, AI, design, technology, or process improvement.
• Experience in a startup, fintech, financial services or another regulated industry.

Responsibilities

• Own important operational activities and follow-ups across the company, helping ensure that commitments, decisions and projects move forward.
• Coordinate calendars, meetings, and logistics for senior leadership, including in-person and virtual meetings.
• Arrange travel and prepare meeting materials, presentations, agendas, and other supporting documents.
• Communicate with internal stakeholders, clients, consultants, vendors, and other contacts in a professional and responsive manner.
• Process team and consultant requests for security access, equipment, software, and services.
• Track budgets, invoices, vendors, registrations, subscriptions, and help maintain accurate operational records.
• Cooridinate vendor activities, including onboarding, contract preparation, invoice coordination, and communication with vendor contacts.
• Maintain organized company information, client materials, contact data, meeting notes, and knowledge base.
• Work across finance, strategy, risk, compliance, technology, and other functions to navigate company processes and get things done.
• Prepare presentations, proposals, research, reports, and other materials for leadership, client, sales, and internal discussions.
• Help coordinate company events, conferences, customer meetings, and initiatives, including registrations, communications, materials, and vendor logistics.
• Identify opportunities to improve processes, organization, documentation, and team efficiency.
• Take ownership of miscellaneous operational problems and special projects as the company grows.

Skills

Executive support

Project coordination

Operations

Budget tracking

Vendor management

Calendar management

Travel logistics

Presentation preparation

MS 365

Strong communication

Problem solving

Process improvement

Data analysis

CRM familiarity

Education

Bachelor's degree in Business or related field

Tools

Excel

PowerPoint

Outlook

Teams

SharePoint

Job description

BBH is seeking an ambitious, highly organized Business Operations Analyst to support senior leadership and a growth-focused team at Braid. The role blends executive support with operations, research, and process improvement and offers exposure to fintech operations early in your career.

You will manage calendars, travel, and communications, while driving cross-functional initiatives across finance, technology, sales, clients, vendors, and company operations.