Braid Business Operations Analyst

Brown Brothers Harriman & Co.; Town of Boston (NY); Hybrid; USD 80,000 - 125,000; Full time

Benefits offered by this job

Annual bonus

Professional development

Job summary

Brown Brothers Harriman & Co. (BBH) seeks an ambitious Business Operations Analyst to support senior leadership and a forward‑looking innovation team at Braid.

The role blends executive support with operations, project coordination, research, and vendor administration, offering exposure to how a fintech business is built and run. You will manage calendars, travel, and meetings while driving process improvements and owning cross‑functional initiatives that span finance, technology, sales,

Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field preferred.
• 1–3 years in business operations, executive support, project coordination, consulting or related.
• Strong organizational skills and ability to prioritize multiple tasks.

Responsibilities

• Own operational activities and ensure commitments and projects move forward.
• Coordinate calendars, meetings, and logistics for senior leadership, including in-person and virtual meetings.
• Arrange travel and prepare meeting materials, agendas, and supporting documents.
• Communicate with internal and external contacts professionally and responsively.
• Track budgets, invoices, vendors, registrations, and maintain operational records.
• Coordinate vendor onboarding, contracts, and invoice processing.

Skills

Communication

Organization

Multitasking

Problem solving

Data interpretation

Education

Bachelor's degree in Business/Finance/Economics or related field

Tools

Microsoft 365

Excel

PowerPoint

SharePoint

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.We are seeking an ambitious, highly organized and detail-oriented Business Operations Analyst to support senior leadership and a dynamic innovation-focused team at Braid. This broad role will be working closely with senior leadership and across the business. It combines executive support with business operations, project coordination, research, financial and vendor administration, and process improvement.This is not a traditional administrative position. You will certainly manage calendars, meetings, travel and logistics, but you will also help solve operational problems, coordinate important initiatives, improve how the company works, and take ownership of projects that may span finance, technology, sales, clients, vendors and company operations.For someone early in their career, the role provides unusual exposure to how a fintech company is built and operated and offers the opportunity to grow into broader business operations, program management or Chief of Staff-type responsibilities over timeThe successful candidate will be a strong communicator, comfortable managing multiple priorities, and motivated to improve the way work gets done.**Key Responsibilities*** Own important operational activities and follow-ups across the company, helping ensure that commitments, decisions and projects move forward.* Coordinate calendars, meetings, and logistics for senior leadership, including in-person and virtual meetings.* Arrange travel and prepare meeting materials, presentations, agendas, and other supporting documents.* Communicate with internal stakeholders, clients, consultants, vendors, and other contacts in a professional and responsive manner.* Process team and consultant requests for security access, equipment, software, and services.* Track budgets, invoices, vendors, registrations, subscriptions, and help maintain accurate operational records.* Cooridinate vendor activities, including onboarding, contract preparation, invoice coordination, and communication with vendor contacts.* Maintain organized company information, client materials, contact data, meeting notes, and knowledge base.* Work across finance, strategy, risk, compliance, technology, and other functions to navigate company processes and get things done.* Prepare presentations, proposals, research, reports, and other materials for leadership, client, sales, and internal discussions.* Help coordinate company events, conferences, customer meetings, and initiatives, including registrations, communications, materials, and vendor logistics.* Identify opportunities to improve processes, organization, documentation, and team efficiency.* Take ownership of miscellaneous operational problems and special projects as the company grows.**Qualifications and Experience*** Bachelor's degree in Business, Finance, Economics, or a related field preferred.* One to three years of experience in business operations, executive support, project coordination, cosulting or a related role.* Outstanding organizational skills, attention to detail, and ability to independently prioritize multiple responsibilities.* Excellent written and verbal communication skills and a professional, service-oriented approach.* Ability to manage deadlines and adapt to changing priorities in a fast-paced, collaborative environment.* Strong Proficiency in Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint.* Comfort working with data, budgets, reports, presentations, and process documentation.* Interest in learning new technology and using tools, including AI, to make work more efficient.* Positive, flexible, and solutions-oriented mindset with an interest in making processes more effective.**Nice to Have*** Experience with a CRM, event management platform, or other business operations system.* Experience or interest in product development, innovation, AI, design, technology, or process improvement.* Experience in a startup, fintech, financial services or another regulated industry.**Why This Role**This role is designed for someone who wants broad exposure early in their career rather than a narrowly defined job. You will work closely with Braid company leadership, see how decisions get made, and gain experience across many of the functions required to build and scale a fintech business.As Braid grows, we expect the role to grow as well, with opportunities to take ownership of increasingly significant operational projects and processes.**Salary Range**MA: $80,000 - $120,000 base salary + annual target bonusNY/NJ: $8,000 -$125,000 + annual target bonus*BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.*