Fintech Operations & Strategy Analyst

Brown Brothers Harriman; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

Brown Brothers Harriman (BBH) is seeking a Business Operations Analyst to support senior leadership and an innovation-focused team at Braid. This role blends executive support with operational execution, project coordination, research, and vendor administration.

You will manage calendars, travel, and meetings while tackling operational problems and driving initiatives across finance, technology, sales, clients, vendors, and operations. Early-career growth into broader operations is anticipated.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field preferred.
• One to three years of experience in business operations, executive support, project coordination, or related role.
• Outstanding organizational skills and ability to prioritize multiple responsibilities.
• Excellent written and verbal communication and service-oriented approach.
• Ability to manage deadlines in a fast-paced, collaborative environment.
• Strong proficiency with Microsoft 365 apps (Excel, PowerPoint, Outlook, Teams, SharePoint).
• Interest in learning new technology and using AI to improve processes.
• Positive, flexible, and solutions-oriented mindset.

Responsibilities

• Own important operational activities and follow-ups across the company, helping ensure commitments and projects move forward.
• Coordinate calendars, meetings, and logistics for senior leadership, including in-person and virtual meetings.
• Arrange travel and prepare meeting materials, agendas, and other supporting documents.
• Communicate with internal stakeholders, clients, consultants, vendors and contacts professionally.
• Process team and consultant requests for security access, equipment, software, and services.
• Track budgets, invoices, vendors, registrations, subscriptions, and maintain operational records.
• Coordinate vendor activities including onboarding, contract preparation, invoice coordination, and communication.
• Maintain organized company information, client materials, contact data, meeting notes, and knowledge base.
• Work across finance, strategy, risk, compliance, technology, and other functions to navigate processes.
• Prepare presentations, proposals, research, reports, and materials for leadership and client discussions.
• Help coordinate company events, conferences, customer meetings, and initiatives, including registrations and logistics.
• Identify opportunities to improve processes, organization, documentation, and team efficiency.
• Take ownership of miscellaneous operational problems and special projects as the company grows.

Skills

Executive support

Project coordination

Communication skills

Microsoft 365

Budgeting

Attention to detail

Education

Bachelor’s degree in Business, Finance, Economics

Tools

Microsoft 365

Excel

PowerPoint

Outlook

Teams

SharePoint

Job description

Brown Brothers Harriman (BBH) is seeking a Business Operations Analyst to support senior leadership and an innovation-focused team at Braid. This role blends executive support with operational execution, project coordination, research, and vendor administration.

You will manage calendars, travel, and meetings while tackling operational problems and driving initiatives across finance, technology, sales, clients, vendors, and operations. Early-career growth into broader operations is anticipated.