Fintech Implementation & Client Success Lead

SS&C Technologies; Fort Worth (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401(k) with company match

Paid time off & holidays

Job summary

SS&C Technologies seeks an Implementation & Client Success Manager in Fort Worth, TX, operating in a hybrid model. You will own the client journey from onboarding through long-term partnership, managing data migrations and strategic communications with key accounts.

Responsibilities include leading complex onboardings, serving as trusted advisor, delivering product demos, and training users to maximize value from our financial services platform.

Qualifications

• 3–5+ years in Software Implementation, Technical Project Management, or Client Success within B2B SaaS.
• Ability to learn proprietary, complex systems and understand data relationships.
• Strong presentation and verbal communication skills for stakeholder engagement.

Responsibilities

• Lead onboarding, data conversions, and migrations as primary project manager.
• Maintain ongoing client relationships, monitor system health, and drive retention.
• Deliver tailored product demos and training; translate client needs to product teams.

Skills

Project management

Client success

Communication

SaaS

Data interpretation

Tools

UniVerse

Job description

SS&C Technologies seeks an Implementation & Client Success Manager in Fort Worth, TX, operating in a hybrid model. You will own the client journey from onboarding through long-term partnership, managing data migrations and strategic communications with key accounts.

Responsibilities include leading complex onboardings, serving as trusted advisor, delivering product demos, and training users to maximize value from our financial services platform.