FinTech Collections Specialist II | Growth & Impact

Clicklease; Draper (UT); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health insurance

HSA/FSA options

401(k) matching

Disability and life insurance

Paid time off

Job summary

Clicklease is a Draper, Utah-based fintech company focused on equipment financing for small businesses. The Collector II role manages delinquent accounts and negotiates repayment solutions to maintain portfolio health while supporting customer success.

The team collaborates to resolve accounts, improve recovery performance, and ensure regulatory compliance. Ideal candidates have strong communication, 2+ years in customer contact, and 1+ year in collections or account resolution, plus experience

Qualifications

• High school diploma or equivalent.
• 2+ years of customer contact experience.
• 1+ year of collections or account resolution experience.
• Experience using CRM or similar systems in a customer-facing environment.

Responsibilities

• Manage a portfolio of delinquent customer accounts.
• Negotiate repayment plans within established guidelines.
• Resolve customer issues and identify root causes of delinquency.
• Maintain accurate documentation of account activity.
• Ensure compliance with company policies and regulatory standards.

Skills

Customer service

Negotiation

Account resolution

CRM software

Communication

Education

High school diploma

Tools

CRM system

Job description

Clicklease is a Draper, Utah-based fintech company focused on equipment financing for small businesses. The Collector II role manages delinquent accounts and negotiates repayment solutions to maintain portfolio health while supporting customer success.

The team collaborates to resolve accounts, improve recovery performance, and ensure regulatory compliance. Ideal candidates have strong communication, 2+ years in customer contact, and 1+ year in collections or account resolution, plus experience