Finnish Speaking Netflix Customer Experts - Work Remote In Greece

Employers from Greece; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

13th and 14th salary bonuses

Monthly performance bonus

Fully Paid Professional Training

Private Health Insurance

Job summary

Mercier Consultancy Group is recruiting for Finnish Speaking Netflix Customer Experts in Greece. You will support Finnish-speaking subscribers, troubleshoot playback issues, and tailor content recommendations while handling billing questions and account settings.

You’ll work in a dynamic, multicultural team with internal English documentation. The role offers a competitive salary with two extra salaries per year, performance bonuses, and a full relocation package, plus private health insurance

Qualifications

• Native or fluent Finnish (spoken and written).
• Good English for training and company documentation.
• Valid EU passport to work in Greece.
• Passion for entertainment and streaming platforms.
• Strong problem-solving and customer-centric mindset.

Responsibilities

• Provide world-class customer support to Finnish-speaking subscribers regarding streaming accounts.
• Troubleshoot video playback, device compatibility, and connectivity issues.
• Offer personalized content recommendations to enhance user experience.
• Resolve billing queries and manage subscription settings with high attention to detail.
• Maintain high customer satisfaction through efficient, friendly communication.
• Document customer interactions in the CRM to improve service quality.
• Stay updated on streaming technology and service updates to offer expert assistance.

Skills

Finnish language

English language

Multicultural teamwork

Problem solving

Customer-centric mindset

CRM experience

Tools

CRM software

Job description

Finnish Speaking Netflix Customer Experts

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.

Job Overview

We are currently sourcing candidates for the Finnish Speaking Netflix Customer Experts position in Greece, representing a global leader in the streaming platforms industry. This role offers the perfect chance to advance your career while enjoying the sun-drenched beauty of Southern Europe, specifically through these sought-after Finnish-speaking jobs.

Key Responsibilities

• Provide world-class customer support to Finnish-speaking subscribers regarding their streaming platforms accounts.
• Troubleshoot technical issues related to video playback, device compatibility, and connectivity.
• Offer personalized content recommendations to enhance the subscriber's experience on the streaming platform.
• Resolve billing queries and manage subscription account settings with high attention to detail.
• Maintain a high level of customer satisfaction by delivering efficient, friendly, and professional communication.
• Document customer interactions accurately within the CRM to improve service quality across the platform.
• Stay updated on the latest streaming technology and service updates to provide expert assistance.

Requirements

• Native or fluent Finnish (spoken and written).
• Good command of English for internal training and company documentation.
• Valid EU passport (mandatory) to work in Greece.
• Proven passion for entertainment and the streaming platforms industry.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to thrive in a multicultural, dynamic team environment.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus based on your excellence.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Professional Training on streaming technology.
• Private Health Insurance and additional benefits.
• Relocation support for those pursuing jobs in Greece.
• And Much More...

Life in Greece

Embracing the Finnish Speaking Netflix Customer Experts position in Greece means more than just a career move; it is a lifestyle upgrade. Greece offers a stunning Mediterranean climate, world-famous historical landmarks, and a vibrant culture that welcomes international professionals with open arms. Living in Greece allows you to enjoy a balanced lifestyle, where golden beaches and lively city centers are always within reach.

Our relocation package ensures that your transition to life in Greece is seamless and stress-free. From the moment you arrive, you will experience the legendary warmth of Greek hospitality, exceptional Mediterranean cuisine, and a lower cost of living compared to Northern Europe. Join our growing community of expats and discover why so many professionals choose Greece for their next international adventure.